Human-Centered Insights

FLEXIBLE. AUTHENTIC. PRACTICAL.

In order to successfully innovate for your customers, 
you need to understand them in their own context.

Vidlet helps you capture the moments that matter for your customers, bringing their stories to life with mobile video.

WHAT WE DO

Vidlet offers a powerful digital platform and expert professional services for conducting remote qualitative & hybrid research, around the globe, using smartphone video.

SERVICES
TECHNOLOGY
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RESEARCH
PLANNING
RECRUITMENT
PLATFORM
RESEARCH
PLATFORM
INSIGHTS
DEVELOPMENT
HOW WE CAN HELP

We enable global design, product development, and marketing teams to quickly uncover meaningful insights across the

innovation life cycle.

As our clients move across the innovation life cycle and invest more money in their products, Vidlet helps our clients engage with consumers at every stage of the process to ensure product success.  

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WHy We started Vidlet

Vidlet’s  founders spent years in design consulting at frog design with  the knowledge that user insights drive successful innovation and those insights come from conversations with customers and employees. 

FOUNDERS

“Using video technology to give a voice to customers and shape experiences with empathy, that is the goal.”

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"In design research, time and geography are huge barriers. Vidlet blows the whole thing open, as it's an effective and easy way to reach more people and get better insights."

Patricia Roller
Co-CEO, Frog Design
Doreen Lorenzo
Former President, Frog Design

The Vidlet team now includes researchers, strategists, and technologists who believe in the extraordinary power of customer empathy to create business value, across industries and organizations.

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Media 

Vidlet has been featured in Wired and KQED, and has presented at The Quirks, SXSW and IKEA's Democratic Design Day.  

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Contact Us

3031 Tisch Way, San Jose, CA 95128

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